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What To Do In A Gas Emergency

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Can you smell gas? Feeling ill – Headaches? Nausea? Dizziness?

If a gas appliance has been badly fitted or poorly serviced, there’s a risk of gas leaks, fires, explosions and carbon monoxide (CO) poisoning. Here’s what to do if you smell gas or if you’ve been feeling unwell and experiencing headaches, nausea or dizziness and suspect it’s CO poisoning.

• Act Fast

Who to Call in a Gas Emergency
0800 999 111 where a operative will send a Engineer from the main Gas board, depending on the gas leak and situation a engineer will arrive usually within 1 hour from your call to make safe any faulty gas appliance, pipeline etc.

It’s crucial to act quickly in a gas emergency as fast as you can, do not think two act on any small of gas. These are the steps you need to take to stay safe:

• Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, which can usually be found under a white cover unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels

• Extinguish all naked flames and don’t smoke

• Don’t operate electrical switches (including turning light switches on or off) because this can ignite escaping gas

• Get fresh air immediately; make sure you open all doors and windows to ventilate the area

• Contact the relevant National Gas Emergency service number. We’ve listed these numbers in the next section

• If the attending emergency operative identifies an issue with any gas appliances, follow their advice concerning the use of the equipment. Where advised, contact a Gas Safe registered engineer to fix the appliance and check it’s safe.

• If you’re feeling unwell, visit your GP or hospital immediately and let them know you may have been exposed to carbon monoxide

• Don’t turn the gas supply on again until it’s been checked by a Gas Safe registered engineer.

Who to call in a gas emergency

If you smell gas and require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call.

The gas emergency number you need depends on where you’re based and the type of gas that’s involved:

CountryNatural Gas (NG)Liquified Petroleum Gas (LPG)Towns Gas/Mains Gas**England, Wales and Scotland : 0800 111 999